Frequently Asked Questions

Answers related to buying courses, certificate, making payments and many more

Is there a fee/cost for this course?

Yes, the course price is $24.95 if taken online and $45.00 if taken in person at one of our live sessions.

How can I pay for this course?

We accept most major credit cards. You will register online for the course and make your payment via our secure payment page once you are at the “Check Out” page of our website.

How long does this course take to complete?

This course has a four (4) hour minimum to complete before the end of the course test will be available. Some users may take longer than 4 hours to complete the course.

How do I gain access to the course?

Each user must create an account with a username and password when you register and make your payment for the course on the website. Users will be prompted to enter their email address or username and password each time they want to access the course.

What if I forget my password?

You will be prompted to enter your email address and you will be sent an email with a link that will allow you to reset your password.

Will this course meet my requirements for the courts?

This training meets the requirements set forth by the Florida Department of Children and Families. It is your responsibility to verify if your circuit court allows distance learning or requires a Live In-Person course versus distance learning.

What system or device must I use to access the Online "Distance Learning" Course?

Yes, the course price is $24.95 if taken online (English or Spanish) and $45.00 if taken in person at one of our live sessions (see Live In-Person Course Dates).

You can access the course on most smartphones, tablets, and laptop computers. This course requires the use of an Internet browser such as Google, Chrome, Mozilla Firefox, or Safari.

Is there a timer on the lessons?

In order to meet the requirements for the Florida Department of Children and Families, the course should take minimally 4 hours to complete. The 4 hours are distributed among the lessons throughout the course itself.

Can I spend more time on Lessons?

Absolutely. The timer only shows the MINIMUM about of time you should spend on the course. Feel free to take longer and explore the resources we have provided in the lessons.

There are Activities in some of the Lessons; do I have to complete them?

Yes, the activities are developed to help parents to apply the skilled needed for co-parenting and to build the strengths. The Activity sheets can be downloaded and/or printed to use with your co-parent.

Do I have to complete this course in one sitting?

No, You may complete the course in as many sittings as needed to complete the Four (4) Hour Minimum requirement. You must login with your username/email address and password to re-enter the course.

Will I be tested on the content of the course?

Yes. In compliance with the Florida Department of Children and Families, you will be tested at the end of the course. In order to pass the course and earn a certificate, you will need to answer 70% of the questions correctly.

How many questions do I need to get correct on the End of Course Test in order to pass?

The End of Course Test consists of 25 multiple-choice questions. Each user must answer at least 18 of the 25 questions correctly to earn a Course Certificate.

What happens if I do not pass the Test at the end of the course?

You will be able to review your responses and you will be given information on where to find the correct answers. It is suggested that you review the content again and retake the test.

How many times can I retake the End of Course Test?

There is no limit on the amount of attempts a user is allowed for the test. You are encouraged to thoroughly review the content before attempting the End of Course Test.

Is there a time limit for the End of Course Test?

No, users have an unlimited time to take the End of Course Test. However, once you begin the Test you must finish it within one sitting.

Is there a certificate for completing the course and how will I get it?

When registering for the course, you are prompted to enter your Full Legal Name that is used on your court documents. Once you complete the course and pass the End of Course Test, a link will appear to print your certificate. The certificate will reflect the name you entered when you initially registered and an individual Certificate Identification Number to prevent duplication.

I lost my certificate, How can I receive a replacement?

As long as you have completed the course, you can log into your account and re-print your certificate.

How will I know if the certificate will be accepted in my circuit?

We are Approved Providers with the Florida Department of Children and Families to provide the Parent Education and Family Stabilization Course for Florida. But we recommend checking with the circuit you are filing your parenting plan or your attorney to verify if this training will satisfy the court’s parenting course requirement.

I am a parent and not a resident of Florida; will this course meet the requirements of my state for a parent education class?

This course is approved for the Florida Parent Education and Family Stabilization Course requirements in Florida. Please check with the Court Administrator or your Attorney in the circuit you are filing your parenting plan to verify if this training will satisfy the court’s parenting course requirement. We cannot guarantee that this course will meet the requirements of any other particular state.

Do I have to answer the Course Evaluation attached to the Course?

No. These are voluntary and anonymous. BayBrooke Center will use them to add to the knowledge base about shared parenting. Your participation or decline of participation with the Course Evaluation will not affect your ability to complete the course or receive the certificate of completion.

Will BayBrooke Center send the Court my Certificate of Completion?

No. After completing the course, it is your responsibility to provide a copy of your Certificate to the court. We do provide the opportunity to email and download your certificate upon course completion. If we have electronic filing instructions, or specific instructions for your court, they will be given to you upon completion of the course.

Is this course completed online?

We have 2 different courses; an Online “Distance Learning” Course and a Live In-Person course for users that prefer or are required to attend a Live Course. The Online “Distance Learning” Course is completed 100% online.

Does my co-parent have to take the same co-parenting class as me?

No, they are not required to take the course at the same time as you are unless stated by the Judge.

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